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Excellent care Ltd.

Location Caterham

53 Westway, Caterham, CR3 5TQ
United Kingdom

phone 01883338444

Call Us Now- 24/7 Customer Support
08000488797

DOMICILIARY CARE

We are a health care staff provider for various organisations throughout the UK.

Domiciliary Care Packages 2019 - 2020

Excellent Care Ltd is a Domiciliary Care and Nurses Agency based in Caterham, Surrey. We are approved by the Care Quality Commission (CQC). Excellent Care Ltd offers high quality services to suit your personal requirements. All our care providers are trained, NVQ qualified with experience in care sector. They are friendly, approachable and maintain a good relationship with the clients. In order to maintain the high quality level of care and service, we continually review and evaluate the services and the care we provide. Excellent Care Ltd takes the responsibility of undertaking the Independent Safeguarding Adults (ISA) and Disclosure and Barring Service (DBS) check at an enhanced level for every employee.

Package 1

  • Live in care 24/7
  • Always 1 carer on duty and 1 carer on call.
  • Plenty of staff as our staff are working in nursing homes and hospitals
  • Companionship
  • Tailored care plans to fit service users’ needs
  • £1950 rates negotiable within reason
  • Carers duty would be to prepare meals, clean, join in with activities of the service users choice, be on duty 24 hours, help with medication, take the service user out on outings, collect medication, do grocery shopping, personal care.

Package 2

  • Day Shift 14 hours max
  • £16 ph (with a minimum 11 hours)
  • Flexible with the times
  • Entertainment is provided
  • Call centre open 24/7 in case of any queries/emergency
  • Carers duties include but are not limited to preparing meals, going on outings, taking clients to appointments, making teas and coffee, providing entertainment, laundry service, personal care and cleaning.

Package 3

  • Night shift waking shift
  • £17 ph
  • Call centre open all night for emergency
  • Staff on call in case of any urgent call outs
  • Carers duties include but are not limited to preparing evening beverage/light snack Administrating medication if needed. Preparing the client for bed such as washing, taking out dentures or brushing teeth, putting night clothes on.
  • During the night when the client is resting the carer will be keeping the client safe by doing regular checks.
  • The carer will also be doing some light cleaning and food prep while the client is resting.

Package 4

  • Sleeping night shift
  • 10 hour shift 21:00pm – 7:00am
  • £80 or £11 ph
  • The carer would come to the clients home for 9:00 make sure they are feeling alright, offer client a drink and ask if they are needing anything else before rest. At 22:00pm the carer would then go to bed to rest however will be always on call for any requests in the night or emergencies. At 6:00am the carer would be awake to prepare the clients breakfast, If the clients wake time is before 7:00 then helping them get out of bed to use the bathroom. At 7:00 handover to day care.

Excellent Care is a CQC regulated domiciliary care agency providing personal care and support to people in their own homes, within the Caterham and surrounding areas. The last CQC inspection which took place at Excellent Care was on the 24 February 2017 and was announced. The summary of our report is shown below.

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